FAQs

What material do you use? Are they hypoallergenic?

♡ Chain: 14K gold filled/ 925 sterling silver imported from the U.S.

♡ Wired component: Natural stone wrapped with 14K gold or silver filled copper wire imported from the U.S. The gold and silver are mechanically bonded onto the surface of copper wire. Compared with gold plating, our gold or silver layer is thicker. Therefore, our jewelry pieces are highly durable, not easy to tarnish or peeled, and can maintain its beautiful shiny surface after long-term wear.

♡ Our jewelry are hypoallergenic and nickel-free, which is suitable and safe for everyday wear.

♡ 鏈條:美國進口14K包金或925銀

♡ 繞線: 採用美國進口14K包金或包銀銅線，將金銀以機械方式滾壓至銅線表面。與鍍金比較，包金及包銀的材質會更厚，金銀與銅之間有較強的結合力。因此我們的飾品耐磨度高、不易剝落，長期配戴也能維持原有的漂亮光澤。

♡ 所有首飾均防敏感、不含鎳 (致敏金屬)，可以放心每日配戴

 

Can I return/ refund?

♡ All sales are final and cannot be returned or refunded, so please find your size before ordering! :)

♡ 所有jewjews 飾物都是最終銷售，不設退貨或退款，因此請在訂購前找到合適您的尺寸哦～

View full return & exchange policy here

 

How do I find my ring size?

♡ We have created an easy guide for you! Ring size guide 戒指尺寸指南